Personally vetted by Career Collective
Travel Operations & Program Management Specialist
Experience
5 years in travel
What I'm looking for next
Travel operations, business development, account management or partnerships
Employment
Full-time, Part-time, Freelance/contract, Seasonal
My Journey
I’ve built an eclectic travel career spanning leisure travel, travel technology, and corporate travel management. At Pack Up + Go, I worked across operations, supplier relationships, quality assurance, and financial processes. I later joined Navan as a Senior Account Manager, where I managed more than 70 business travel clients and used data to improve airline credit utilization. Today, I’m back in trip design, creating meaningful experiences for travelers and reconnecting with what first drew me to the industry.
How I Work
I’m personable, honest, proactive, and committed to doing my work well. I value organization and clear communication, while also believing that work should feel collaborative and enjoyable. I thrive in supportive environments where people trust one another, share ideas openly, and know when it’s time to focus. As a team leader, I believe in building people up, providing constructive feedback, and giving them the confidence and space to succeed.
Career Highlights
Recovered $115,000 in commissions and helped save $50,000 in fulfillment costs at Pack Up + Go.
Managed more than 70 business travel clients and contributed to over $2 million in recovered airline-credit value at Navan.
Secured company’s first trip sale, a $70,000 Patagonia itinerary.
Leadership Scope
Teams Led
Oversaw a 15-person team based in India.
Financial Impact
Exceeded a six-month airline-credit recovery goal of $750,000, helping recover more than $2 million.
Professional Expertise
Work Preferences
Work arrangement: Remote, hybrid, or on-site
Relocation: Yes
Travel: Open to up to 30% travel
Languages
English
Personally Vetted
Career Collective reviewed this professional's work history and experience and contacted three professional references by email. Their profile was then created and reviewed with care. Employers should still complete their own hiring review.
