Personally vetted by Career Collective
Travel Operations & Program Management Specialist
Experience
13 years in travel
What I'm looking for next
Trip development & operations, Guest experience & reservations
Employment
Full-time, Part-time, Freelance/contract, Seasonal
My Journey
I sort of fell into travel. I was a seasonal employee helping with travel and orientation logistics and I realized that I enjoyed managing all the moving pieces and solving problems as they came up. I have come to believe travel, done well, is one of the most powerful tools we have for personal growth, cultural connection, and a deeper relationship with the world. I love supporting travelers in this. While I have mostly worked with high school and university students, I believe that we can learn, grow, and transform through travel at any age, and I want to design and manage programs that facilitate this for people.
How I Work
I excel at adapting to the situation in front of me. Years of travel and orientation logistics means I work well in a crisis and can project calm and empathy to my travelers. I aim for clear and kind communication and think it’s important to be unafraid to ask questions, but also willing to answer them to the best of my ability. I’m happy to lend a helping hand to other teams and projects. I also have a lot of experience building good working relationships with people across sectors, countries, and languages. I have experience juggling multiple projects and trips with competing deadlines and priorities.
Career Highlights
✓ Launched RISE Travel Institute's first Experiential Journey, designing and building the whole trip lifecycle from scratch.
✓ Reviewed and redesigned a volunteer hiring and onboarding process, including the creation of a handbook and resources for volunteers to run successful events.
✓ Managed a brand new program with a brand new partner and was able to double participation in the 2nd year.
Leadership Scope
Teams Led
Managed a team of 15+ volunteers and seasonal staff; also managed 3 student workers
Revenue Responsibility
Ensured programs stuck to their budgets and reconciled all invoices and discrepancies, as part of a team
Reporting Level
Company Scale
Professional Expertise
Work Preferences
Work arrangement: Remote
Relocation: Open to relocation
Travel: Open up to 75% travel
Languages
English
Personally Vetted
Career Collective reviewed this professional's work history and experience and contacted three professional references by email. Their profile was then created and reviewed with care. Employers should still complete their own hiring review.
