Marla B.

✦

Personally vetted by Career Collective

Travel Operations & Business Transformation Leader

Metro Washington, DC / Alexandria, VA, USA
Authorized to work in United States

Experience

25 years in travel

What I'm looking for next

General management & leadership, Other travel roles

Employment

Full-time, Part-time, Freelance/contract

My Journey

My curiosity about other cultures began after seeing an Up With People production in seventh grade. It inspired me to become an exchange student in England, earn a B.A. in international business, and work, study, and travel across Europe. I later moved to Washington, D.C., hoping to work in study abroad, but found my calling with a company creating expert-led educational tours for nonprofits and affinity groups. Since then, I’ve worked across sales, customer service, operations, program management, client and vendor relations, business systems, and enterprise data. I enjoy improving systems, solving problems, and connecting business needs with practical solutions that help organizations deliver meaningful travel experiences.

How I Work

People trust my judgment because I pair thoughtful analysis with reliable follow-through. I’m known for seeing both the details and the bigger picture, spotting issues others may miss, and finding practical solutions to complex challenges. I connect ideas across teams, translate between business and technical needs, and help people move forward with greater clarity and confidence. I care deeply about quality while remaining collaborative and supportive, and I enjoy helping the people around me grow and succeed.

Career Highlights

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Leadership Scope

Teams Led

[Teams Led]

Revenue Responsibility

[Revenue Responsibility]

Reporting Level

[Reporting Level]

Company Scale

[Company Scale]

Professional Expertise

Tour operator Travel technology Nonprofit/affinity travel Expedition & Adventure Travel Student Travel Group Travel

Work Preferences

Work arrangement: Remote, Hybrid
Relocation: Not open to relocation
Travel: Open to up to 15% travel

Languages

English

Personally Vetted

Career Collective reviewed this professional's work history and experience and contacted three professional references by email. Their profile was then created and reviewed with care. Employers should still complete their own hiring review.

Alan Houser

Squareflair helps clients w/ strategy, design, development, and the launch of exceptional websites. Always and forever.

https://www.squareflair.com
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